Fund Point is a ticketing and fundraising system provided by Risi Developers Ltd (Risi, we or us). These Terms apply to ticket buyers, donors, event organisers and fundraising campaign owners (you). By actively accepting these Terms when registering, listing an event or campaign, or making a payment, you agree to them. You must be at least 18 and authorised to act for any organisation or beneficiary you represent. You may download and retain these Terms.
Risi provides the system for publishing events and fundraising campaigns, issuing and checking tickets, and facilitating payments through the payment arrangements disclosed on Fund Point. The event organiser is responsible for the event and ticket sale; the campaign owner is responsible for the appeal, beneficiary and use of donations. Risi does not organise events, guarantee entry or campaign outcomes, certify every claim, or guarantee an organiser’s or campaign owner’s honesty. Risi remains responsible for its own duties under applicable law.
Provide accurate identity, contact, event, campaign and payout information and keep it current. Risi may request identity, beneficiary authority, licences or supporting evidence before enabling collections or payouts. Protect your account, passwords, ticket codes and access credentials; control staff access and report suspected misuse promptly. Verification confirms only the checks described and is not an endorsement or guarantee.
Organisers must clearly disclose the event date, venue, ticket price and inclusions, entry and age restrictions, transfer rules, refund policy and support contact before purchase. Organisers are responsible for permits, capacity, venue arrangements, safety, security, insurance where required, staff, admission and delivery of the advertised event. They must promptly notify buyers and Risi of cancellations, postponements and material changes and honour applicable refunds. Organisers must provide a reasonable backup admission process for ticket scanning outages.
Check the event, ticket quantity, contact details, total price and fees before confirming payment. Tickets are issued after payment confirmation and are valid only for the stated event, ticket type and permitted entries. Keep ticket codes private: copying a code does not create another ticket, and a validated code may be marked used. Report missing tickets or disputed scans promptly. Transfers and resale are permitted only under the organiser’s disclosed rules and supported processes. Risi does not guarantee tickets from unauthorised resellers. Admission is managed by the organiser under lawful, disclosed conditions. No shows, late arrivals and failure to meet those conditions are subject to the event policy and applicable law.
Campaign owners must truthfully identify the beneficiary, purpose, target if any, fees, funding conditions and intended use of donations. They must have authority to collect funds and permission to publish another person’s story, images or personal information. They are responsible for required fundraising permissions, accurate updates, lawful use of funds and records showing how funds were used. They must disclose material changes and the proposed use of surplus funds and must not divert donations to undisclosed purposes. Risi may request supporting evidence, restrict a campaign or pause payouts while investigating credible concerns.
A donation is a voluntary contribution to the identified campaign, not a loan, investment or promise of financial returns. Before paying, review the campaign and its funding conditions. Campaign pages must state whether funds may be paid out regardless of the target or only if stated conditions are met, and explain what happens if those conditions fail. Targets and displayed totals do not guarantee success or impact and may change after refunds or reconciliation. Donations are generally not refundable for a change of mind, subject to campaign terms and applicable law. Fraud, misrepresentation, duplicate or unauthorised payments and failed express funding conditions may justify review or refunds. Risi does not offer a donation reimbursement guarantee. A payment receipt does not establish charitable status or tax deductibility. Recurring donations require separate express authorisation and a disclosed cancellation method.
The standard Fund Point service fee is 4% of successfully collected fundraising contributions and 8% of successfully collected event ticket sales. A different service fee may be agreed in writing with Risi before collections begin. Event fees may be negotiated based on the event size and the level of support required from Risi. The agreed rate, calculation basis, payer and deduction method must be disclosed before the organiser or campaign owner accepts the fee arrangement; buyers and donors must see any fee charged to them before confirming payment. The same collection is not charged both standard rates. Ticket sales for a fundraising event use the event rate unless Risi agrees a different rate in writing; standalone donations use the fundraising rate. Any applicable taxes or separate payment provider charges must be disclosed before acceptance. Optional donations or platform tips must be clearly labelled and actively chosen. Risi may revise its standard fees by visibly updating the fee schedule and effective date, subject to legally required notice. Revisions apply prospectively and do not alter payments already authorised or a written rate agreed for an existing event or campaign unless that agreement permits the change.
Payout arrangements must identify the payment provider, verified recipient, deductions, timing and any reserve or hold conditions before collections begin. Processing times depend on verification and payment providers; no guaranteed payout time applies unless expressly agreed or required by law. A pending payment, screenshot or notification alone is not proof of settlement. Risi may apply lawful, proportionate holds for verification, funding conditions, suspected fraud, cancellations, refunds or chargebacks, with review as exposure changes. Organisers and campaign owners remain responsible for valid refunds, reversals, chargebacks and agreed fees after payout or account closure. Risi may recover these amounts through authorised lawful deductions or repayment, without double recovery or use of other users’ protected funds.
An organiser may offer refunds under the policy disclosed before purchase. Refunds are not automatic: fundraising events and activities may have a clearly disclosed nonrefundable policy, subject to applicable law. Cancellation or a change to an event does not create a contractual promise by Risi to refund buyers. Organisers must nevertheless provide refunds required by law or expressly promised in their policy. Campaign owners are responsible for refunds lawfully due in relation to their campaigns. Risi may process approved refunds from available recipient funds where authorised and lawful, but need not advance its own money to cover a recipient’s shortfall. This does not exclude Risi’s own legal refund obligations. Processing fees are retained only where disclosed and lawful. Refunds normally return to the original payment method. Contact the organiser or campaign owner for event or campaign issues, and Fund Point support for payment or system issues. Bank, payment provider, regulator and court remedies remain available. Do not submit false disputes or seek duplicate reimbursement.
Each user is responsible for identifying, declaring, filing and paying taxes and related charges arising from their ticket sales, fundraising, donations, income or other activities. Risi does not provide tax advice, act as your tax agent, file your returns or pay your taxes, and is not responsible for your tax noncompliance to the extent permitted by law. Fund Point records do not replace your own tax records or professional advice. This does not remove Risi’s own taxes or mandatory withholding, collection, reporting or remittance duties.
Do not use Fund Point for fraudulent events, false appeals, impersonation, unauthorised collections, unlawful fundraising, money laundering, illegal lotteries, infringing content or other illegal activity. Do not copy ticket codes for misuse, bypass purchase limits, compromise accounts or interfere with the system. Regulated or restricted activities require required legal approvals and Risi’s prior written approval.
You retain your content rights and grant Risi permission to host, format and display your authorised listing content to operate and promote that event or campaign. You must hold the necessary rights and permissions. Risi may remove or restrict content or access for credible legal, fraud, security or compliance concerns, explain its action where lawful and practicable, and consider a review request through support. System software, branding and documentation belong to Risi or its licensors; use does not transfer ownership or source code rights.
Personal information is handled under Fund Point’s Privacy Notice, which must explain the responsible entity, purposes, lawful grounds, sharing, retention, rights and privacy contacts. Organisers and campaign owners must lawfully collect, use and protect participant and beneficiary information and must not misuse donor or attendee lists. Marketing permission must be separate where required. Risi may share necessary information with payment providers, service providers and competent authorities on a lawful basis. Acceptance does not waive privacy rights. Separate data processing terms apply where required. Each party must use reasonable security measures and meet applicable breach reporting obligations.
Fund Point is provided as available. Unless separately agreed, Risi does not guarantee uninterrupted access, error free operation, event attendance, fundraising success or third party performance. Risi will exercise reasonable care and take reasonable steps to address issues within its control.
To the fullest extent permitted by law, Risi excludes indirect or consequential loss and loss of anticipated profits, opportunity or goodwill. Subject to the exceptions below, Risi’s total aggregate liability arising from events in any rolling 12 month period is capped at the Fund Point service fees actually paid by you to Risi in the 12 months before the first relevant event; related events count together. Ticket prices, donations, taxes and third party charges are not service fees. Where no service fees were paid, exclusion applies only to the extent legally enforceable.
Nothing excludes fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or liability that law does not permit to be limited. The cap does not limit accounting for or returning funds held for you, lawful payout obligations, legally required transaction reimbursement or mandatory privacy compensation. These lawful protections extend to Risi personnel and developers acting in their service roles without creating multiple caps or removing nonexcludable personal liability.
To the extent permitted by law, organisers and campaign owners must reimburse Risi and its personnel for reasonable, evidenced third party claims, losses and legal costs caused by their unlawful events or campaigns, misuse of donations, fraud, material breach, rights infringement or unlawful data handling. This excludes loss caused by Risi’s own breach, negligence or misconduct and penalties that cannot lawfully be reimbursed. Risi must notify the responsible party where lawful, allow reasonable participation in the defence and mitigate losses. No settlement imposing an admission or nonmonetary obligation on that party may be made without consent, not unreasonably withheld. This obligation does not apply to ordinary ticket buyers or donors.
Risi may restrict collections, payouts or access for credible fraud, security or legal concerns, failed verification or material breach. Immediate action may be taken where necessary; otherwise Risi will give reasonable notice and an opportunity to remedy where appropriate. Risi may change or discontinue features or end a service with reasonable notice and any notice required by law. Users may request account closure through support. Closure does not cancel valid refunds, disputes, debts or lawful holds. Remaining funds must be accounted for and paid to the entitled recipient subject to lawful deductions and holds; closure does not permit forfeiture. Records are retained or deleted under the Privacy Notice and applicable law.
Risi may revise these Terms by visibly publishing the new version and effective date, with any advance or individual notice required by law and reasonable notice of other material changes where practicable. Changes apply prospectively. Continued use signifies acceptance only where legally valid; fresh affirmative acceptance will be obtained where required. You may stop using the affected service if you disagree.
Submit complaints through Fund Point’s published support contact with the relevant payment, ticket or campaign reference. Risi will handle complaints within applicable legal deadlines; no additional fixed response time is promised unless agreed. Ugandan law governs, subject to mandatory protections applicable elsewhere. Competent Ugandan courts have jurisdiction without removing legally protected consumer forums or regulator complaint rights. Invalid provisions are severed only as necessary; the remaining Terms continue where legally possible. Outstanding payment, refund, privacy, intellectual property, liability and dispute obligations survive closure as needed to give them effect. Mandatory law prevails over these Terms.
Use an unchecked checkbox with links to the Terms and Privacy Notice before registration, publication or payment. Show the full price or donation, fees and relevant event or campaign conditions before confirmation. Retain the accepted version, identity, time and acceptance record securely.
Ticket buyer or donor: I have read and agree to the Fund Point Terms and Conditions and acknowledge the Privacy Notice. I have reviewed the event or campaign conditions and authorise the displayed payment and fees.
Event organiser or campaign owner: I am authorised to act for the identified organiser, campaign owner and beneficiary as applicable. I agree to the Fund Point Terms and Conditions and disclosed fee and payout arrangements, and confirm that the information and permissions supplied are accurate.